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Today’s Challenging Times!
In its 12th year and still educating the world’s outsourcing professionals, The International Association of Outsourcing Professionals’ (IAOP™) 2009 Outsourcing World Summit® is a one-of-a-kind opportunity. Come to learn the very latest in how to create competitive advantages for your company through outsourcing.
The New Management Science of Outsourcing
Outsourcing is increasingly recognized by businesses, universities, and economists worldwide as a new management science. It is not only dramatically reducing business costs, but is spurring innovation and wealth creation all around the globe. As a new management science, outsourcing has also become increasingly rich in standards, best practices, and exciting new ideas and new management theories.
This year’s Summit explores the management science of outsourcing in all its forms and dimensions. It is a one-of-a-kind opportunity to examine how outsourcing and the full spectrum of flexible resourcing solutions such as shared services, offshoring, global talent management, multi-provider, multi-process outsourcing, and a whole range of other new management techniques are all coming together to fundamentally transform businesses and economies
Renowned for its keynote speakers, you’ll hear the views of:
Former Undersecretary of State, Ambassador R. Nicholas Burns – one of the country’s most articulate spokespeople on globalization and U.S. foreign policy.
Jill Smart, Chief Human Resources Officer and architect of Accenture’s global talent management engine.
Nike corporate historian, Nelson Farris, on how outsourcing and flexible resourcing helped make his company one of the most dominant brands in the history of business.
And that’s just the beginning!
The learning will continue with keynote addresses by industry visionaries like Mike Corbett, Atul Vashistha, Jag Dalal and others plus more than 30 track sessions showcasing proven strategies for success, customer experiences, provider experiences and the latest learnings in the profession and management science of outsourcing.
Confirmed topics and speakers include:
Findings from 2007-2008 Duke Offshore Research (ORN) Project, Charles Aird, Senior Managing Director, PricewaterhouseCoopers and Arie Lewin, Duke University Fuqua School of Business
The Service Provider Challenge: Attracting and Retaining the Right People, Ted Ardelean, Director, Segment/Product Marketing, Ocë Business Services
Is Outsourcing Dead - Or Will CPR Save the Day?, David Barrett, Founder & Chief Executive, PROCURiTAS
Partnering to Design the Future: A Case Study, John Beardwood, Partner, Fasken Martineau LLP
Implications of a Maturing Outsourcing Industry on the Role of Strategic Sourcing Organizations, Peter Bendor-Samuel, CEO, Everest Group
Career Management: Reinventing Yourself, Joe Carroll, VP Human Resources, IST Management Services
Outsourcing to “Green” Your IT, Richard Corley, Partner Blake, Cassels & Graydon LLP
Behind the Curtain: IAOP 2008-2009 Research Findings, Jag Dalal, Managing Director, Thought Leadership, IAOP
Help Me Help You: Using Co-Creation to Generate Outsourcing Value, Danny Ertel, Partner, Vantage Partners
SLAs and Beyond-Keys to Driving Outsourcing Success, John Fafian, IT Strategic Sourcing, Arrow Electronics
Office of Strategy Management - Additional Value in Outsourcing, Sven Govaars, Senior Vice President, Colliers International
Strategic Outsourcing: Microsoft and Accenture, Taylor Hawes, Controller of Finance Operations, Microsoft Corporation
Socially Responsible Outsourcing From the Ground Up, Jeremy Hockenstein, Co-founder & CEO, Digital Divide Data
Where the Rubber Meets the Road, Steve Hunsberger, Director, Dow Jones / News Corp
Contrasting Wholly-Owned Versus Contractual Strategies in Global Outsourcing, Shailendra Kumar, Senior Director, GMAC Financial Services
India Offshore Outsourcing Business Case, Carol Kuntz, VP of Operations, C N A
Edward Jones Investments: A Case Study, Rich Etzkorn, Sr. VP & Principal, Colliers Corporate Solutions
The Virtualized Call Center: A Model for Cost-Efficiency and Flexibility, Nathan McNeill, VP of Product Strategy, Bomgar Corporation
The Emergence of a Global Integrated Enterprise, Bill Payne, VP, Strategy and Development, IBM UK
Outsourcing: An Increasingly Complex Vocabulary, Jean-Francois Poisson, Senior Director, SNC Lavalin Profac-Nexacor
The Growing Importance of the Project Manager in Successful Strategic Sourcing and Outsourcing Initiatives – Why, What and How?, Dr. Gad Selig, Director, Technology Management, University of Bridgeport
Taking Back Control of the Enterprise - Effectively Managing a Portfolio of Global Sourcing Relationships, Matt Shocklee, CEO, GSOS
eSCM-SP Adoption: Benefits and Impact on Sourcing Competence: A Panel Discussion, chaired by Jane Siegel, Director, ITSqc Carnegie Mellon University
Doing Good While Doing Well, Robert R. Williams , Chairman, HengTian Software | 
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“There’s always more to learn! Cross-pollinate ideas with others both within and outside your company. Learn from customers, competitors and partners.” - Steve Jobs, Co-Founder, Apple
Register Today & Receive the Special Invitation Price a $400 Savings!
IAOP Members $1,350
Non-Members $1,650
PLUS receive a $100 Gift Card for La Costa Resort & Spa, which can be used toward the cost of accommodations, at restaurants, the spa, and more when you register online by September 30.
To take advantage of this offer, you must register by September 30, 2008. Click here to register.
Nearly 700 outsourcing professionals from 31 different countries participated in The 2008 Outsourcing World Summit® and learned how outsourcing can help create change, enable growth and add value in their organizations.
Click here to for a full list of who attended The 2008 Summit.
Educational tracks being offered at The 2009 Outsourcing World Summit® are:
Customer Experiences
Provider Experiences
The Management Profession of Outsourcing
The Management Science of Outsourcing
Corporate Social Responsibility in Outsourcing
Strategies for Tomorrow’s Success
IAOP always selects venues that attract the best from around the world and this year’s Summit at the unrivaled La Costa Resort & Spa is certainly no exception. Exciting receptions, provocative luncheon programs, its Global Services Mall, unveiling of The 2009 Global Outsourcing 100™ and induction of the field’s best into the Outsourcing Hall of Fame make for an event that is the natural centerpiece for every outsourcing professional’s annual calendar.
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Who Attends?
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Nearly 700 outsourcing professionals from more than 30 countries!
Abbott Labs, Manager, Application Sourcing; Allstate, Change Mgmt. & Compliance; Apple, Director, WW Outsourced Vendor Mgmt.; Bell Canada, Director On-shore Implementation; Booz Allen Hamilton, Principal; Citi Markets & Banking, SVP, Global Resource Strategy; DriveCam, COO; ExxonMobil, Sourcing Specialist; First American Corporation, Sr. VP, Global Outsourcing; General Motors, Mgr, Financial Shared Services; GlaxoSmithKline, Director, Supply Chain Services; Johnson & Johnson, Director, Worldwide Strategic Outsourcing; Kraft Foods, Senior Director Shared Services/BPO; MetLife, Director Strategic Sourcing; Pratt & Whitney, Engineering Global Sourcing Manager; PricewaterhouseCoopers, Global Sourcing Program Manager; Quint Wellington Redwood, Partner; Safeco Insurance - AVP, Business Process Outsourcing; SNC-Lavalin ProFac, General Manager & VP; The McGraw-Hill Companies - VP Outsourcing Planning & Strategy.
Click here to for a full list of who attended The 2008 Summit.
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