Impact of Economy on Outsourcing  
Despite Washington’s denial of the “R” word, clearly the economy is in a negative growth situation. What does this mean for outsourcing?
Human Capital and Outsourcing: Economic Changes Heighten Human Resource Priorities 
Economic challenges heighten the focus on trained professionals and established processes to ensure successful outsourcing relationships.
The Outsourcing Professional - Career Mapping
IAOP's Career Mapping Initiative (developed in association with neoIT and DNL Global) will, among other things, enable individuals and organizations to assess the key skills required for success as an outsourcing professional.
The Maturity Curve of Testing Services
In the product development life cycle, the quality of a product is measured and ensured through testing. Testing is a very critical phase in the product development life cycle, ensuring the future of its release in the market.
This paper examines the way testing practice organically matures in an organization. An understanding of the natural growth helps an organization baseline understand its current status.
COP Master Class 
The Certified Outsourcing Professional (COP) Master Class is an in-depth learning experience taught by outsourcing professionals for outsourcing professionals.
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| Going Global - And Beyond: Building a Shared Service Strategy into Competitve Advantage
P&G's creation of global shared services center and using outsourcing to leverage it.
Outsourcing Professional Body of Knowledge (OPBOK)
A cohesive and comprehensive outline of the commonly accepted practices and skills required to ensure outsourcing success.
COP Program and Professional Training
Professional certification is transforming the outsourcing industry by setting the standard for excellence and achievement.
Career Mapping for Outsourcing Professionals - Phase I
What does an outsourcing professional's career path look like? What are the skills, knowledge, and capabilities required for success? A special study group at IAOP is working to answer these and many other questions about our profession. Read their Phase I report now.
Outsourcing and Change Impact - a view from Applied Materials
Managing organization change post outsourcing is critical to the success of outsourcing and the results companies can expect from outsourcing. This article presents views of one company's experiences.
Navigating the U.S. Outsourcing Market Over the Next 12 Months
As presented at the IAOP Beijing Chapter Launch on June 17, 2008, Michael Corbett of IAOP discusses navigation of the U.S. outsourcing market over the next 12 months.
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Career Mapping Phase II White Paper
This report describes the skills, knowledge and experiences, and capabilities required for success in a career in outsourcing. It is the second deliverable of an ongoing program mapping the outsourcing professional career.
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IAOP's Knowledge Center, Firmbuilder.com®, provides the information outsourcing professionals need to be successful in their jobs. With new articles loaded regularly, Firmbuilder takes the hassle out of finding documentation that will help you and your organization design, implement and manage simple or complex outsourcing engagements. Check out the latest additions below!